Service Improvement Process
The site is continuously being expanded and updated...
We would like to hear about what works well, and what doesn't, what you like, or don't, and what you would like to see.
Your input helps us identify ways we can improve the service.
Email:
support@heraldryclipart.com
An actual human will be happy to respond to your enquiry and help you find what you need or make a purchase. Just list the package name or names that you are interested in and we will send you a price or an invoice
that can be easily and safely paid online.
We offer progressive discounts on multi package bundles.
Service Status Updates
It is with great sadness that we have to announce the death of our founder Mike Hamilton on Saturday June 30th 2018.
The service will continue and progress.
The service has been acquired by Rick Macmurchie; we are working on a major site overhaul and service enhancements.
For the moment, we will manually invoice you and setup access for downloads.
Frequently Asked Questions:
Q: What about the Bonus Art?
A: The old Bonus Art program has been suspended and a new one is now in place.
Q: How do I order?
A: Until the new automated online ordering system is ready, here is the process:
-
Send a email to the address above with the
name of the products you wish to purchase.
-
We will send a PayPal invoice by email
-
Once we receive notification of the invoice
being paid we will setup your download access and send you
download instruction by email.
Note that this should really be no slower than the old system which also required us to manually add your purchase to your account. The new system will not require any manual intervention unless there is a problem.